We accept products purchased from thermaeswimwear.com in new condition with liners intact for store credit. Return shipping is at customer expense. You have 21 days from arrival date to exchange for store credit. Sale items include items purchased with a discount of 15% or more and are not eligible for return. For sanitary reasons please try on swimwear over your underwear, we do not accept exchanges that are worn or are soiled/stained.

If you are not satisfied with your purchase please email us at info@thermaeswimwear.com with your order number and we will assist you. If your order is within our return policy, you’ll receive a return label via email. You will receive your store credit once the merchandise is received.

Return Shipping Fee: A $12 fee will be deducted from your refund or store credit to cover shipping costs.

Items must be unworn, unused, and in original condition with tags and hygiene liners intact to be eligible for return. Any item that does not meet these requirements will be denied and sent back to the customer, and no refund or credit will be issued.